Product Help

Downloading your products

WHEN

After your payment is processed the links for your downloads will appear in the browser. You will also receive an email with the receipt and links to download the products later. You can download the products anytime within 5 days of purchase.

WHERE

It is easiest to open the email and click on the download links on the device you want to read or listen to your books on. Simply click on the download links to download the product. Then go to your download folder and open the books from there.

ACCOUNT

If you created an account when purchasing your product you can login to you account at anytime in the future and see your orders and downloads. Shop > My account. 

What you get

E-BOOKS 

In most cases we will provide both PDFs and EPUB formats. Please note that many devices open PDFs in the browser. You need to click/tap on the screen and choose a place to store the PDF locally on your device. Otherwise you may lose it when you close the window.

AUDIO BOOKS

MB4 – Audio Book
One file that you can add to your Apple Books  or other brand Audiobook App. This may give features like resume playing and sync across devices.
Double click on the MB4 file and it should be added to your default book player.

MP3 Zipped folder

For maximum device and player compatibility. Contains separate Mp3 files for each chapter. Unzip and add the folder or all the files it contains to your Music or Book App or player.
Depending on the player app you use, the files should be recognised as part of one book and shown in your playlists as such.

Disclaimer

We provide the download link for your purchased eBook but do not offer technical support on how to store, open, or use it. As a goodwill gesture, we offer multiple formats where possible, but compatibility remains the buyer’s responsibility. Please ensure you have the necessary software or device before purchasing. All sales are final.

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